Submit a Help Request to the Mazlo Team
Would you like to share feedback or an idea to help improve Mazlo? Just follow these steps to share your thoughts, and a team member will reach out shortly to keep you updated.
Submit a Bug Report
Running into a glitch or an issue in Mazlo? Let us know by submitting a quick bug report. Here’s how to do it in just a few simple steps.
Step 1: Click on the Question Mark Icon
Begin by clicking on the question mark icon.
Step 2: Select “Bug Report”
When the menu pops up, choose Bug Report. This lets us know you're reporting a technical issue.
Step 3: Enter a Title
In the title field, briefly describe the problem. Keep it short but specific, like “App crashes when adding transaction” or “Page freeze on dashboard load.”
Step 4: Enter a Description
In the description box, provide details on the bug you experienced. Try to include:
Where the bug happens (e.g., specific page or feature)
Any steps to make the bug happen again
How it affects your work
Step 5: Upload a File (Optional)
If you have a screenshot or file showing the bug, upload it by clicking the “Add an Attachment” button.
Click to upload the attachment or drop the file directly into the bubble.
Step 6: Click Submit
When you’re ready, click Submit to send the report our way.
Step 7: Our Team will Reach Out
After submitting, a Mazlo team member will reach out to you. They may ask for extra details if needed, or they’ll update you on the progress of fixing the issue. Thanks for helping us keep Mazlo running smoothly!
Contact Our Team
Please contact our team if you have any questions: [email protected].
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